I oversee products for SMBs with the Customer Experience & Design team at Mastercard Foundry. I lead a global multi-disciplinary team of designers, researchers and strategists, whose goal is to create and scale differentiated experiences to fuel Mastercard’s business.

Profile Picture
San Francisco — © 2021
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Biography

Passionate about leading a team in the planning and implementation of strategic end-to-end CX and design processes, bringing a collaborative approach to design-led problem solving.Mentoring is central to my approach, finding satisfaction in nurturing acreative culture that encourages curiosity and innovation.

SOME CAREER CLIENTS

Mastercard, Bristol Myers Squibb, Accenture, Merck, Everlane, TK Maxx, Australian Institute of Marine Science, Jameson, National Lottery, Dublin City Council, Guinness, Irish Government, Coca-Cola, Tourism Ireland, Vodafone, Google, Allied Irish Bank.

experience

Director, Product Experience Design
Mastercard /  Feb 2022 - Present

Experience Design Lead
/ Fjord @ The Dock  / 2019 - 2022

Design Lead / Art Director (Consultant) / TBWA / McCann / Huskies / Folk Wunderman Thompson / Boys and Girls / Javelin and more... / 2012 - 2019

Design Lead / Folk Wunderman Thompson (RMG) / 2010 - 2012

Digital Designer / Huskies / 2007 - 2012

Digital Designer / Muzu / 2006 - 2007

Digital Designer / Clemenger BBDO / HeyDay / 2005 - 2006

SKILLS

Focused skills / design, strategy and research leadership leadership, people & project management, mentoring, coaching, CX and design strategy, interaction design, visual design, product design, UX research, collaborative ideation, design systems, design thinking.

Supporting skills / service design, systems design, animation, workshop facilitation, art direction, branding, creative coding, generative art, HTML/CSS.

Contact

Linkedin
justin@justinwalker.ie
+353 87 1334101